Frequently Asked Questions

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We accept all major credit cards, PayPal, and Apple Pay.

 Customer Pays shipping to and from for exchange unless it is a mistake on my end.
If you are unsatisfied with your order, please contact me within 2 days after receiving so we can discuss exchange options,
Simply Jeannette does not offer refunds, only exchages or store credit.
I will not accept exchanges without consent from me first.

Items that cannot be exchanged or refunded: Contacted after 2 days of receiving, Custom Items, Bath & Body, Body Oils, Aroma Oils and
products that have been used, worn or tags removed. 

Yes, we offer international shipping to most countries. Please note that shipping times may vary depending on the destination.

 Simply Jeannette will never rent, trade, share or sell your info.

All personal information is strictly confidential.